Refund policy

Every LandmanLife hat is made to order. Please review the product, color, quantity, and shipping address carefully before placing your order.

We do not accept returns or exchanges for buyer's remorse, an incorrect color or quantity selected at checkout, or an incorrect or incomplete shipping address supplied by the customer. Cancellation requests must be submitted immediately. Once production begins, an order may no longer be canceled.

If your order arrives damaged, defective, or materially different from what you ordered, contact us through https://www.landmanlife.com/contact/ within 30 days of delivery. Include your order number, a description of the problem, and clear photos of the item and packaging. We will review the claim and, when approved, arrange a replacement or refund at no additional product cost.

Approved refunds are issued to the original payment method. Your bank or card issuer may require additional time to post the credit after Shopify processes it. Original shipping charges are not refundable unless the order was damaged, defective, or incorrect.

Nothing in this policy limits rights that cannot be waived under applicable law.